Acceptable Use Policy

Last updated on 8th June 2020

1 Introduction
1.1 Together with our website terms and conditions of use, this Policy governs how you may access and use the Site.
1.2 Definitions
Policy means this acceptable use policy;
Site means the following website: and all associated web pages;
Submission means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;
we means Ashford Volunteer Centre, company registration number 3464057 and whose registered office is at Berwick House, 8 Elwick Road, Ashford, Kent, TN23 1PF (and us or our shall have the same meaning); and
you means the person accessing or using the Site or its content (and your shall have the same meaning).
2 Acceptable use
2.1 We permit you to use the Site only for personal, non-commercial purposes. Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.
3 Acceptable use
3.1 As a condition of your use of the Site, you agree:
3.1.1 not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;
3.1.2 not to use the Site to commit any act of fraud;
3.1.3 not to use the Site to distribute viruses or malware or other similar harmful software code;
3.1.4 not to use the Site for purposes of promoting unsolicited advertising or sending spam;
3.1.5 not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
3.1.6 not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
3.1.7 not to use the Site in any manner that harms minors;
3.1.8 not to promote any unlawful activity;
3.1.9 not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
3.1.10 not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
3.1.11 not to attempt to circumvent password or user authentication methods; and
3.1.12 to comply with the provisions relating to our intellectual property rights and software contained in our website terms and conditions of use.
4 Bulletin boards, chat rooms and other interactive services
4.1 We may make bulletin boards, chat rooms or other communication services (Interactive Services) available on the Site.
4.2 We are not obliged to monitor or moderate Submissions to our Interactive Services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
4.3 We may remove or edit any Submissions to any of our Interactive Services whether they are moderated or not.
4.4 4.4 Any Submission you make must comply with our Submission standards set out below.
5 Submission standards
5.1 Any Submission or communication to users of our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:
5.1.1 your own original work and lawfully submitted;
5.1.2 factually accurate or your own genuinely held belief;
5.1.3 provided with the necessary consent of any third party;
5.1.4 not defamatory or likely to give rise to an allegation of defamation;
5.1.5 not offensive, obscene, sexually explicit, discriminatory or deceptive; and
5.1.6 unlikely to cause offence, embarrassment or annoyance to others.
6 Submission standards
6.1 You may create a link to our Site from another website without our prior written consent provided no such link:
6.1.1 creates a frame or any other browser or border environment around the content of our Site;
6.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
6.1.3 displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
6.1.4 is placed on a website that itself does not meet the acceptable use requirements of this Policy.
6.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
7 Using the Ashford Volunteer Centre name and logo
7.1 You may not use our trade marks, logos or trade names except in accordance with this Policy and our website terms and conditions of use.
8 Breach
8.1 We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach.
9 Disputes
9.1 We will try to resolve any disputes with you quickly and efficiently.
9.2 If you are unhappy with us please contact us as soon as possible.
9.3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:
9.3.1 let you know that we cannot settle the dispute with you;
9.3.2 You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit their website on
9.4 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.
Relevant United Kingdom law will apply to these Terms.

Frank Brake Community Fund

Grants of up to £5,000 can be available to small community and voluntary groups that are charitable in purpose and are working for the benefit of people in Ashford and surrounding areas.
The fund supports projects for children, young people and families, participation in sports, improvements to community facilities such as village halls and community centres, volunteering, employability, the elderly and the disabled in South East Kent with a priority given to groups within a 10 mile radius of Ashford. The fund will also consider uniformed youth groups and children's sports groups within the area.
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Valuing volunteers & providing essential services to the community of Ashford Borough since 1978.
Registered Charity No. 1066765
Company Limited by Guarantee No. 3464057
ICO registration number ZA056009
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